Message from the Chief

Fire Chief Robert CheganThe North Royalton Fire Department has a proud history of serving our community. That spirit of service continues as we move forward into the future. The members of the North Royalton Fire Department are here to serve you. From our firefighters to our administrative staff, we are committed to providing the highest levels of service possible. I am extremely grateful and proud to lead this department. Our culture and reputation is extremely important to us. Our department and its members are held in high regard in our region. 

The North Royalton Fire Department is fully engaged in providing the highest level of fire protection and emergency services today, while working relentlessly to innovate new ways to better serve the community in the future. The landscape of the fire service is ever changing, we pride ourselves on being at the forefront of that change. Building relationships at the local, regional, state and federal levels is important in maintaining a high quality emergency services organization. I will continue to forge these relationships in order to provide the citizens of our community the best possible service that our members can offer.

These words summarize what we do, but it is the members of the North Royalton Fire Department who embrace these words on a daily basis; continuing to make a difference in our community. They are our biggest assets. My philosophy still holds true – You Win with People. The North Royalton Fire Department is an “All Risk” department, meaning we will respond to the needs of the community, regardless of the nature of the incident and begin the process of achieving a positive outcome. The North Royalton Fire Department is comprised of specialists in many areas of firefighting and rescue. As chief, I am proud to represent such a fine organization and am quite frequently impressed with the compassion and resourcefulness of the members of our department and their commitment to the residents, businesses and visitors of the City of North Royalton. As we move into our next chapter of service, we will continually seek ways to rethink how we provide our service in an effort to be more efficient, more adaptable and more responsive to the needs of our community.

We recognize that the environment around us is constantly evolving. Good planning has allowed us the flexibility to acknowledge dynamic changes and adapt accordingly. 

It is our commitment to you that we stand ready to assist you in your time of need day or night, with compassion, professionalism, respect and dignity. We train hard and prepare for all hazards that might come our way. We adhere to our mission statement and core values in order to be the best emergency services organization in the region. Please feel free to contact me with any questions regarding your Fire Department.