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Swift911 Notification System


In our efforts to provide reliable communications with Residents and Businesses in the City, we have implemented SwiftReach as our Notification provider. Swift911TM is simply a system that makes phone calls to specific people or areas in the event of an emergency or for sharing information concerning upcoming city events.

We currently have a phone number database of published numbers for North Royalton Residents and Businesses. However, if you have an unlisted or cellular phone number and would like to be added to our list, or, if you wish to stop receiving calls (opt-out), please fill out the form below.

All the calls you receive will have the Caller ID of 'City of North Royalton'.


Frequently Asked Questions

Q: What is Swift911?
A: Swift911 is a computerized telephone calling system that can be used to notify you of an emergency situation such as a severe storm evacuation or a dangerous situation.

Q: How does Swift911 work?
A: Each resident and business within the City of North Royalton (or a targeted area) will receive a telephone message with the emergency alert.

Q: Who activates the system?
A: The North Royalton Fire and/or Police Departments can activate or send an alert. Other city departments may be authorized to send out informational alerts in the future.

Q: I have an unlisted or cell phone number. Will I be listed in the data base?
A: To be sure you are listed, sign up for Swift911 alerts by providing your information by logging onto www.northroyalton.org and clicking the Swift911 link.

Q: How can I be sure that I am listed in the database?
A: The City’s list of phone numbers comes from published phone directories. Generally unlisted numbers and cell phone numbers are not listed in the database. You may register on line with your request to be listed.

Q: I’d rather not be listed - how can I take my name off of the system?
A: Simply provide your information by logging onto www.northroyalton.org. Click on the Swift911 link, complete the request form and select the "Remove" button.

Q: I am deaf or hearing impaired. How do I get notified?
A: Emergency messages are able to reach TTY (teletypewriter) phones used by those who are deaf or hard of hearing.

Q: What if I have more questions?
A: You can email your questions to the North Royalton Fire Department. Please put Swift911 in the ‘Subject’ field. You can also go to the Swift911 web page, www.swiftreach.com/srn2/Services/CommunityNotification/Overview/tabid/77/Default.aspx